The Council’s Pandemic Planning Team has been preparing for a scenario like this. The Council is keeping a close watch on developments and is following the advice and operational recommendations of the government.

At Level 2 most Council facilities and venues remain open to the public. This includes customer service centres, museums, swimming pools, halls, sports fields, playgrounds, the dog pound and libraries.

Physical distancing and contact tracing measures will be in place, along with safe hygiene practices. The number of people using Council facilities will be limited, in line with Level 2 guidelines.

Open spaces and parks will be open, but everyone must use the two-metre physical distancing rule when accessing these places. Keep your dog on a lead at all times. 

For more details on the Council’s facilities and venues under Alert Level 2 visit our website.

·         For information on assessments and testing locations, visit the Te Puna Ora o Mataatua Alternatively phone 0800 MATAATUA (628 228) and press 9 or email: (seven-days-a-week, 9am-6pm).

·         For District Health Board updates and information specific to the Bay of Plenty and Lakes communities, visit or follow their Facebook page.

·         Testing can also be arranged through your local GP. Call first to arrange an appointment.

·         For information on the national response to COVID-19 visit:

The Council will continue to monitor the situation and advise the public of any further changes to its operations.